Privacy Policy
Last updated: [01/01/2026]
Home Cleanup (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What personal information we collect
We may collect personal information including:
– Your name
– Phone number
– Email address
– Property address
– Any details you provide when making an enquiry or booking our services
We only collect information that is reasonably necessary to provide our cleaning services.
2. How we collect personal information
We collect personal information when you:
– Contact us via our website
– Submit an enquiry or booking form
– Call, email, or message us directly
3. Why we collect your information
We collect and use your personal information to:
– Respond to enquiries
– Provide quotes and cleaning services
– Schedule and manage bookings
– Communicate with you about our services
– Improve our customer service
4. Disclosure of personal information
We do not sell or rent your personal information.
We may share your information only when necessary, such as:
– With our staff or contractors to carry out cleaning services
– When required by law
5. Storage and security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information may be stored electronically or in secure systems accessible only to authorised personnel.
6. Access and correction
You may request access to the personal information we hold about you or ask us to correct it if it is inaccurate. Please contact us using the details below.
7. Cookies and website data
Our website may use basic cookies or analytics tools to improve functionality and user experience. These do not personally identify you.
8. Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: